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Deposit & Cancellation Policy
Time is very important to us, so we ask that you understand & carefully read our policies listed below.
Deposit policy
If you have to cancel or reschedule 24 hours before the booked appointment, we will do so. However, a new deposit will be required to secure a new appointment. Deposits will vary upon your detail service, anywhere from $20 to $100 would be required to secure your detailing slot.
Cancelation Policy
Same day cancellations will not be accepted or refunded. Unless the owner approves and waives the fee due to bad weather, equipment failure, or staffing levels.
We understand that some things are beyond our control. Our goal as Abel's Detailing is to provide top quality and professional services to all who request our services. However, 48 hours of notice will be required in order to cancel or reschedule your car detail.
"No Show" Policy
In the case we show up to the booked detailing appointment without you being there, we will charge 100% of the service fee upon failure arrival.
Bad Weather Conditions
The weather can be one of those things that is out of our control, therefore is by any means there's bad weather and we aren't operational there won't be any added fees to your detail. We will simply reach out to you and reschedule your appointment.
Frequently Ask Questions
What if the weather is bad, do I get my deposit back?
Weather plays a big role when it comes to being mobile and working outdoors. If by any means the weather is bad and we are no longer operational we will contact you to reschedule and not charge another deposit fee.
What if something comes up and I have to Cancel Last Minute?
If you cancel or reschedule your detailing appointment 24 hours before it is scheduled, we will hold the deposit fee and a new deposit will be required for the next detail appointment.
Is the deposit used as credit to my full price?
Yes, the deposit is used towards the final price of your detail service. We aren't charging you anything extra. We simply take the deposit and subtract that from the final detail price.
Can I pay for the services in full up front?
We don't recommend you do so, we prefer if we were paid after the completion of the job.
Don't see your question? Contact us!
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